Refund & Cancellation Policy At HK Outfit, we strive for customer satisfaction. Please read our refund and cancellation policies carefully. 1. Order Cancellation Orders can be canceled within 24 hours of purchase. After processing, cancellations are not possible. 2. Refund Policy Refunds are applicable only for defective or incorrect products. To request a refund, contact us within 48 hours of delivery with proof (images). Once approved, refunds will be processed within 7-10 business days. 3. Exchange Policy Exchanges are allowed for size or color issues (subject to availability). The product must be unused and in its original packaging. 4. Non-Refundable Items Sale items, personalized products, and gift cards are non-refundable. For refund requests, email us at [support@hkoutfit.com].