Multicoloured bandhni print with Stone work and Dupatta

Return and Exchange Policy

In case if you do not like the product which you received from www.Hk Outfitstore.com, you can send back the item you have purchased in its original condition and tags with the same package within 3 days.

1. We Don't Accept Customization Stitched Product.

2. Our Company Is Not Responsible If You Don't Have Open Video of The Parcel.

3. Once we received our Return Product... Refund amount will be credited to your account within 24 to 48 hours.

4. Parcel Open Video Is Mandatory If You Get Wrong Product. Our Company Is Not Responsible If You Don't Have Open Video of The Parcel. Because when we dispatch your order we take full video of the product before sending it.

5. Which ever product you order, if you place your order without checking the size chart and receive the product but find that it doesn't fit properly, Hk Outfit Store will be not responsible for the courier charges for returning or exchanging the product.

6. If you wish to return the parcel on your own, Hk Outfit store will not charge any fees. and if you prefer that the return product is collected by Hk Outfit store's courier person, then ₹200 will be deducted from your refund amount.

7. Products to be returned or exchanged must be unused and in their original condition with all original tags and packaging-box intact with no defects. 8. If you receive damaged or defective goods then you must call or send a WhatsApp message with the images of the damaged and defective items to 9274158803 within 48 hours. after 48 hours we will not be responsible for anything.

How to Product Return Process

1. Please message on 9274158803 with your order number on WhatsApp within 3 days of receiving the product to request a return.

2. The return form link we have shared is the one you open and fill out the form for the return

process.Fill up Form

3. We are providing our customers with two return options from our side.

A. The customer returns the product from their side.

- If you wish to return the parcel on your own, Hk Outfit store will not charge any fees.

- If you wish to courier the product yourself, you will need to send it to the address given below.

- You will share the tracking details and courier information of the product you're returning on the number 9274158803.

- Once we receive the returned product on our end, your full product amount will be refunded to you within 24 to 48 hours via bank transfer or UPI.

B. The Hk Outfit store's courier person picks up the product.

- If you prefer that the return product is collected by Hk Outfit store's courier person, then ₹200 will be deducted from your refund amount.

- From our side, the pickup will be scheduled from your address within 24 to 72 hours. If the pickup does not happen, please contact us at 9274158803.

- Once we receive the returned product on our side, your refund will be processed within 24 to 48 hours after deducting Rs. 200/- for return policy pickup from your total amount.

4. You can choose either Option A or Option B from step number 3 mentioned above.

Exchange Policy

1. Please message on 9274158803 with your order number on WhatsApp within 3 days of receiving the product to request a return.

2. The Exchange form link we have shared is the one you open and fill out the form for the Exchange process. Fill up Form

3. You will need to return the product from your side. We have shared our office address below — you can check it.

4. Once you share the return tracking details, only then will the new exchange product be dispatched from our side. After that, the new tracking details will be shared with you via WhatsApp 9274158803.

5. If you want us to arrange a return pickup from our side, you will need to pay a charge of ₹200. Only after the payment will we arrange the pickup from your address. However, if you choose to return the product on your own, there will be no charge.

For more details, feel free to reach us on WhatsApp at 9274158803

Shipping Important Note

We value our customers' time and money, and therefore, we strive to ensure that they receive their purchased products on or before the committed date and in the best condition possible.

1. After placing an order, if the parcel is ready with the courier company, it will be dispatched on the same day or the next day. If the product is not ready in the office, please allow 4-5 days for dispatch.

2. We offer free shipping across India. International shipping rates depend on the country and the weight of the product. Each country has different shipping rates based on the product weight.

3. Shipping charges are calculated based on the weight of the product.

4. Once the order is dispatched, you will receive an email confirmation with a tracking number. You can check and track your order's delivery status with our local logistics partner using your order number.

5. No pick-ups will be made from the store on Sundays and public holidays, as our logistics partners do not pick up packages on those days.

6. If you need your order urgently, please contact us on the provided number in the contact details.

7. Delivery for all orders takes approximately 2-5 days from the dispatch date, depending on the destination. More information about the order status can be provided by our customer care upon request. (Please ensure you provide a complete address when placing your order.)

Shipping Delays

1. In case of weather issues, strikes, or any other reasons causing delays in parcel delivery, please do not hold us accountable and kindly understand the situation. We will keep you informed about the status. .

2. No refunds or returns will be accepted during such times. .

3. Saturdays, Sundays, and public holidays are not considered business days for standard delivery.

4. When placing an order, please enter the full address to prevent any delivery delays.

Other Shipping Information

1. We deliver to all postal addresses around India. Courier companies do not deliver to P.O. Box addresses, so we request you to provide a complete street address with the pin code.

2. Our courier agents include FedEx, DTDC, Bluedart, Delhivery, India Post, Mahavir Express, XpressBess, Ecom Express, Amazon Couriers, and more. There is usually no delivery on Saturdays and Sundays in most cities as they follow a 5-day workweek. However, we may be able to arrange a Saturday delivery in certain cases at an additional cost.

3. Furthermore, deliveries are typically made during the regular business hours of the courier companies, and these hours may vary by country. Please note that no shipments will be made from the store on Sundays and public holidays, as our logistics partners do not perform pickups on those days.

4. If you order two or more items, you may receive them in separate boxes on different days, depending on the availability of the items and shipping locations. For additional safety during transit, products are often sent separately, so you may receive multiple deliveries at your address.